Shipping policy

 

Delivery Charges

Our packing and delivery charges are added to the order total automatically. All delivery fees are calculated at checkout.

Please note that customs duties and taxes are not included in our prices. You may be charged customs duties and taxes for your order upon import, depending on your country’s regulations.

Delivery Time and Shipping

We aim to dispatch your order as quickly as possible – typically within 2 business days of receiving the order. 

Once your order has been processed and shipped, you will receive a notification by email with tracking details. If you have not received the email, please also check your spam folder.

Exceptions and Delays

Any exceptional delivery times will be communicated either on the front page of our online store or directly to the customer via message. Busy seasons, such as Christmas, may cause delivery times to be longer.

We are not responsible for delays or any indirect damages caused by force majeure events.

Uncollected Shipments

If an order is not collected we reserve the right to charge for delivery and return costs.