Frequently asked questions

Different teas need slightly different brewing temperatures
and times to bring out their best flavor. Here's how to get it right:

Black tea: 95°C, 2 minutes.

Green tea: 75-80°C, 1-2 minutes.

White tea: 75-80°C, 2 minutes.

Rooibos: 95°C, 2 minutes.

Herbal and fruit infusions: 95°C, 2-5 minutes.

Always use fresh water and let it cool a little before brewing green or white tea. You'll also find detailed instructions on the side of every Nordqvist tea pack and in the product descriptions on our website.

No, they don't. Black, green and white tea all contain caffeine naturally, since they're made from the leaves of the Camellia sinensis plant. Herbal teas and rooibos, on the other hand, are caffeine-free, because they aren't true teas, they're infusions made from other plants.

Our range includes both caffeinated and caffeine-free options for every moment.

Tea itself is virtually calorie-free. A regular cup of black, green or white tea without sweetener or milk contains 0-2 kilocalories per cup. Added flavorings don't add any meaningful energy either.

The calorie count goes up if you add things like sugar, honey or milk. On its own, plain brewed tea is a wonderfully light and calorie-free choice.

Black, green and white tea all look and taste different, but they're actually made from the same plant: Camellia sinensis. The differences come from how the leaves are processed after harvesting. Oxidation level, leaf age and drying method all influence the color, flavor and caffeine content.

Black tea is fully oxidized, meaning the leaves are deliberately exposed to oxygen before drying. This chemical change darkens the leaves and deepens the flavor. Thanks to the oxidation, black tea has a bold, full-bodied and often slightly malty or spicy character.

Green tea isn't oxidized. Right after picking, the leaves are either steamed (Japanese style) or lightly pan-fired (Chinese style) to stop oxidation. That's why they keep their natural green color.

White tea is the least processed of all. Only the youngest buds and tender leaves are used, hand-picked and slowly air-dried without any oxidation. That's why the leaves keep their natural pale or silvery look, and the brewed cup is almost colorless or a very pale yellow.

The caffeine in a single cup of tea (around 200 ml) depends on the type of tea, how much leaf you use, and how it's brewed.

Black tea averages around 40-70 milligrams of caffeine per cup. It's the most oxidized of the three and is usually brewed in hotter water and for longer than other types, which is why it tends to carry the most caffeine.

Green tea has about 20-45 milligrams per cup. Since green tea isn't oxidized and is often brewed at slightly lower temperatures than black tea, the caffeine content is typically lower.

White tea is the most lightly processed type, and its caffeine content is usually low, around 15-30 milligrams per cup. That said, white tea is often made from very young buds and early leaves that are naturally high in caffeine, so some white teas can contain almost as much as green tea.

For comparison, a regular cup of coffee (around 200 ml) usually has 80-120 milligrams of caffeine, clearly more than any cup of tea.

No, they don't. All Nordqvist tea bags are plastic-free and don't contain any micro- or nanoplastics. Every bag is made from a natural, biodegradable paper material that's safe for you and for the environment.

Recycling tea bags

All Nordqvist tea bags are biodegradable and can go into bio-waste. The tags and tea bag boxes are made of cardboard, so they belong in cardboard recycling, or can be disposed of by incineration. Most individual tea bag envelopes are made mainly of paper and can also be recycled as cardboard.

Recycling loose-leaf tea

The plastic packaging used for our loose-leaf teas can be recycled in plastic collection points. If plastic collection isn't available, the packaging can be disposed of as mixed waste and recovered as energy through incineration.

Orders are typically processed within 1–2 business days. Delivery times depend on your location.

We ship to many countries worldwide. If you receive an error message during checkout indicating that your shipping address is invalid or unavailable, we most likely do not currently ship to your country.

For the most up-to-date list of countries we ship to, please refer to our Shipping Policy page.

Once your order has been processed and dispatched, you will receive a shipping confirmation email with tracking information.

Orders can usually be cancelled before they enter the shipping process. Please contact us immediately if you need to cancel your order.

While we strive to meet all estimated delivery times, delays can occasionally occur due to weather conditions, customs processing, or carrier issues. If your order is significantly delayed, please contact our support team.

If your tracking information has not been updated for an extended period or your package appears to be lost, please contact us. We will investigate the issue with the carrier and assist you in finding a solution.

Please contact us within 48 hours of receiving your order and include photos of the damaged package and product. We will review the case and arrange a replacement or refund if applicable.

After your order has been shipped, you will receive a tracking number via email. You can use this number to follow your shipment's progress online.

Shipping costs are calculated at checkout based on your destination and selected shipping method.

If you need to change your shipping address after placing an order, please contact our customer service right away.

If your order hasn't been confirmed or processed yet, changes may still be possible. That said, orders are often packed and handed off to the courier within 24 hours, so changes may not always be possible after that.

If an order isn't picked up, we reserve the right to charge shipping and return costs. If the order is returned to our warehouse, we can check the situation and arrange a re-shipment with you.

The flavorings used in Nordqvist teas are primarily synthetic, which keeps them stable, hypoallergenic and suitable for a wide range of diets. Synthetic flavors don't contain common allergens, and they make sure every cup tastes consistently good.

If a product uses natural flavorings instead, that's always specifically noted on the packaging and in the product description.

Yes, all Nordqvist teas are suitable for both vegetarians and vegans. Our teas don't contain animal-derived ingredients, and our flavorings are vegan, since they're synthetic and don't include any animal components.

You can enjoy your cup with peace of mind, our products work for many different diets. We still recommend checking the packaging for any product-specific notes.

Yes, tea is naturally gluten-free. Nordqvist teas don't contain any grain-based ingredients unless stated otherwise, so they fit into a gluten-free diet. Do check the ingredient list for any exceptions just to be sure.

Tea can be part of a balanced diet during pregnancy and breastfeeding, but caffeine intake is generally recommended to be limited. Black, green and white teas naturally contain caffeine, so it's worth keeping an eye on how much you're having.

Rooibos and most herbal infusions are caffeine-free, but not every herb is recommended for expecting or breastfeeding mothers. Ginger, for example, is familiar and widely used, but its use, especially in larger amounts, is best discussed individually with a healthcare professional.

If you're unsure, we always recommend checking with your doctor or midwife.